Make A Statement

Solid Gold Pendants

Discover sophistication with our captivating collection of Solid Gold Pendants. Crafted from... 

FAQs

How does the return process work?

You can initiate a return by emailing us at Altairgoldhelp@gmail.com. In your email please include your order number and reason for the return. We will respond within 48 hours and upon conformation, we will provide you with a free prepaid shipping label. Please allow up to five business days for the return to be processed and your funds to be returned.

What is your jewelry made out of?

At Altair Gold, we take pride in offering only the finest quality jewelry crafted from solid 14kt gold. Unlike gold-plated alternatives, which consist of a thin layer of gold over a base metal, our jewelry is meticulously crafted from solid gold throughout. Each piece is certified to ensure its authenticity and purity, guaranteeing that you are investing in enduring elegance and value. With our commitment to using only solid gold, you can trust that your jewelry from Altair Gold will retain its luster and beauty for years to come.

How do I track my orders?

Once your order has been processed, you will receive a tracking number via email within one business day. This tracking number allows you to monitor the status of your package as it makes its way to you. Simply use the provided tracking number on our website or the carrier's website to view real-time updates on the location and estimated delivery time of your order. If you have any questions or concerns regarding the tracking of your order, our customer support team is always here to assist you. Feel free to contact us at Altairgoldhelp@gmail.com

How can I contact your customer service team if I have further questions about your gold jewelry?

At Altair Gold we're dedicated to providing you with the best service possible and ensuring that all your inquiries are promptly addressed. You can reach our knowledgeable customer service team by emailing us at Altairgoldhelp@gmail.com. Whether you have questions about our gold jewelry collections, need assistance with selecting the perfect piece, or require information regarding your order, we're here to help.